Contact us: 0161 523 8720

Providing NHS services

Survey Results

Why Patient Satisfaction Surveys Are Conducted​

As an NHS provider, patient satisfaction surveys are essential for evaluating the quality of care and improving services. These surveys help collect valuable feedback from our patients about their experiences, allowing us to improve services and enhance patient-centred care.​

97%

Of our patients would recommend us to friends and family

Sample period:

April 2025 - March 2026

April 2025 - March 2026

97%

of our patients would recommend us to friends and family

96%

of our patients found their waiting time reasonable

96%

of our patients felt their consultant had time to advise them

98%

of our patients felt the nursing staff responded promptly and compassionately

94%

of our patients felt we provided enough information about their onward care

94%

of our patients gave us a 4 or 5-STAR rating

January - March 2026

97%

of our patients would recommend us to friends and family

90%

of our patients found their waiting time reasonable

96%

of our patients felt their consultant had time to advise them

97%

of our patients felt the nursing staff responded promptly and compassionately

90%

of our patients felt we provided enough information about their onward care

94%

of our patients gave us a 4 or 5-STAR rating

October - December 2025

95%

of our patients would recommend us to friends and family

98%

of our patients found their waiting time reasonable

96%

of our patients felt their consultant had time to advise them

100%

of our patients felt the nursing staff responded promptly and compassionately

95%

of our patients felt we provided enough information about their onward care

96%

of our patients gave us a 4 or 5-STAR rating

July - September 2025

99%

of our patients would recommend us to friends and family

96%

of our patients found their waiting time reasonable

96%

of our patients felt their consultant had time to advise them

98%

of our patients felt the nursing staff responded promptly and compassionately

94%

of our patients felt we provided enough information about their onward care

96%

of our patients gave us a 4 or 5-STAR rating

April – June 2025​

95%

of our patients would recommend us to friends and family

97%

of our patients found their waiting time reasonable

97%

of our patients felt their consultant had time to advise them

98%

of our patients felt the nursing staff responded promptly and compassionately

95%

of our patients felt we provided enough information about their onward care

90%

of our patients gave us a 4 or 5-STAR rating

    Enquire today

    Contact us on:

    0161 523 8720

    Consultant Team

    Manchester Surgical Services have several clinic locations in well known established Health Centres.

    Our Consultants
    Consultant
    Team

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