Contact us on:
0161 523 8720
Why Patient Satisfaction Surveys Are Conducted
As an NHS provider, patient satisfaction surveys are essential for evaluating the quality of care and improving services. These surveys help collect valuable feedback from our patients about their experiences, allowing us to improve services and enhance patient-centred care.
97%
Of our patients would recommend us to friends and family
Sample period:
April 2025 - March 2026
April 2025 - March 2026
97%
of our patients would recommend us to friends and family
96%
of our patients found their waiting time reasonable
96%
of our patients felt their consultant had time to advise them
98%
of our patients felt the nursing staff responded promptly and compassionately
94%
of our patients felt we provided enough information about their onward care
94%
of our patients gave us a 4 or 5-STAR rating
January - March 2026
97%
of our patients would recommend us to friends and family
90%
of our patients found their waiting time reasonable
96%
of our patients felt their consultant had time to advise them
97%
of our patients felt the nursing staff responded promptly and compassionately
90%
of our patients felt we provided enough information about their onward care
94%
of our patients gave us a 4 or 5-STAR rating
October - December 2025
95%
of our patients would recommend us to friends and family
98%
of our patients found their waiting time reasonable
96%
of our patients felt their consultant had time to advise them
100%
of our patients felt the nursing staff responded promptly and compassionately
95%
of our patients felt we provided enough information about their onward care
96%
of our patients gave us a 4 or 5-STAR rating
July - September 2025
99%
of our patients would recommend us to friends and family
96%
of our patients found their waiting time reasonable
96%
of our patients felt their consultant had time to advise them
98%
of our patients felt the nursing staff responded promptly and compassionately
94%
of our patients felt we provided enough information about their onward care
96%
of our patients gave us a 4 or 5-STAR rating
April – June 2025
95%
of our patients would recommend us to friends and family
97%
of our patients found their waiting time reasonable
97%
of our patients felt their consultant had time to advise them
98%
of our patients felt the nursing staff responded promptly and compassionately
95%
of our patients felt we provided enough information about their onward care
90%
of our patients gave us a 4 or 5-STAR rating
How we can help - Specialties
Consultant Team
Manchester Surgical Services have several clinic locations in well known established Health Centres.
Our Consultants